• Responsible for ongoing proactive quality support, including performing trend analyses of quality losses for assigned areas and products and using this data to lead focused improvement projects/teams for continual quality improvement.
• Managing product quality claims for assigned customers. Includes completing and documenting investigation, root cause analysis and corrective actions and reporting back to customer.
• Promote enhanced customer relationships by proactively working with customers including routine quality reviews, routine customer visits, etc.
• Complete Quality related customer questionnaires and audits.
• Provide hands on investigation and real-time troubleshooting of quality defects.
• Provide daily quality support for assigned areas and customers including the management of non-conforming product.
• Provide and report monthly quality metrics for assigned manufacturing line.
• Support knowledge and skill development of operating personnel, especially as it relates to quality culture, knowledge, and awareness.
• Provide quality related trial support for new products and customer qualifications.
• Assist in maintaining and improving the quality management system through ISO 9000 standards and conducting audits of the systems.
• Other responsibilities as assigned by Quality Director.

• Bachelor’s Degree in Engineering- required 
• 2-5 years of relevent experience 
• Excellent interaction and communication skills to interact proactively and positively with customers and co-workers.
• Ability to work and learn in a team environment.
• Self-motivated and able to work independently.
• Excellent time management skills.
• Knowledge of and experience in quality assurance and testing.
• Working knowledge of computer applications – Microsoft office, Quality analysis software.
• Knowledge of statistical process control and problem-solving techniques including root cause analysis.
• Travel to customers and flexible schedule to support manufacturing line operation is necessary.

• The salary range for this position is $75,000 - $100,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
• Competitive Benefits 
• Benefits begin on DAY 1! 
• Employee Assistance Programs
• Curated Self-Paced Learning & Development Programs for all Employees

Mitsubishi Chemical Group (MCGC) and any of our subsidiaries do not accept unsolicited resumes from individual recruiters or third-party agencies. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team. No placement fees will be paid to any firm unless specifically invited on the search by the MCGC Talent Acquisition team and such candidate was submitted to the MCGC Talent Acquisition Team via our Applicant Tracking System.

Mitsubishi Chemical Corporation values diversity in the workplace, is committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law.
Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition.