Mitsubishi Chemical America Inc. Sporting Goods Division is a wholly owned subsidiary of Mitsubishi Chemical Holdings Corporation, dedicated to designing and developing the highest performing composite products for discerning sports enthusiast everywhere. We leverage our own resources and raw materials (vertical integration), which gives us a competitive advantage. Over the years, we have been a leading supplier of premium composite golf and archery products worldwide under the Mitsubishi Chemical, Aldila, and Victory Archery brands.
This is an hourly position.
The Collections Specialist position is responsible for collection calls and/or correspondence in a fast-paced goal-oriented team. Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts with a focus on the Victory Archery business - Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos. Accountable for reducing delinquency for assigned accounts. Enlist the efforts of sales and senior management when necessary to accelerate the collection process. Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis. Establish and maintain effective and cooperative working relationships with dealers and sales.
Mitsubishi Chemical Corporation values diversity in the workplace, is committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law. Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition.